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OX Tech предлагает широкий спектр передовых продуктов и гибких игровых решений. Мы сосредоточены на оптимизации производительности наших игровых операторов-партнеров с помощью автоматизации и лучших в своем классе инструментов управления.

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Customer Support specialist


Key requirements:
  • Strong drive to provide excellent customer service and experience, with an awareness of prioritization of tasks, stakeholders, budget, and time
  • General awareness of computer systems, PC repair, and network management
  • Ability to deploy, configure, and support operating systems on desktop and mobile
  • Resourcefulness and quick-thinking nature to troubleshoot new and critical technical issues as they arise
  • Establishing and maintaining strong relationships across teams and with staff/clients.
  • Understanding and appreciation for information security within systems and user devices
  • Evidence of well-developed leadership and multi-tasking skills
  • High Level of English/ French/ German/ Spanish/ Thai/ Japanese

Key responsibilities:
  • Manage on-site and offshore customer support teams
  • Keep the support experience for customers at the highest standards.
  • Conduct hands-on technical investigation for customer issues
  • Develop and implement customer support methodologies and best practices
  • Set customer support KPIs and pursue top service standards
  • Identify new tools and technologies to better serve the customer
  • Provide insights analytics to identify product improvements to the senior stakeholders
  • Act as the voice of the customer across the organization
  • Develop and execute plans for personal team members development
  • Build and maintain work processes and relationship with all stakeholders (product, sales, presales, customer success)
  • Help onboard, train, and develop new employees

Conditions:
  • Official employment according to the labor code of the Russian Federation
  • Official monthly paid salary (the level to be discussed with a successful candidate)
  • Voluntary health insurance program
  • Corporate mobile services
  • Corporate laptop
  • Payed week of sick-leaves after a year of work
  • Growth and skill development within our company
  • Office in the Moscow city center
  • Friendly team and warm environment

Crucial Skills:
  • English
  • Customer Service
  • MS PowerPoint
  • Time management
  • Spanish

Location: Moscow, RU

Product Marketing Manager


Key requirements:
  • At least 2 years’ experience in a similar role is a must
  • Experience in gaming, game development or other highly transactional environments within e-commerce. (Advantage)
  • Degree in marketing/business management
  • Demonstrated success defining and launching web-based products; familiarity with development cycle.
  • Proven communication (verbal/written) skills, with an ability to manage internal and external relationships up to senior levels of management
  • Proven work with multi-lingual, cross-territory products
  • Understands web based products and mobile user-journeys
  • Deep understanding of user experience. (Advantage)
  • Ability to generate reports and analysis
  • English – High Level
  • Experience with customer retention software (Advantage)

Key responsibilities:
  • Oversee online gaming products on a daily basis to ensure that all customer facing aspects are functioning at an optimal level
  • Reporting to casino manager and head of casino for prioritizing current backlog and prioritizing new tasks
  • Review and optimize current automation funnels and add more where possible
  • Analyze customer data and form conclusions based on business needs
  • Engage with various departments locally and abroad, including Marketing/ CRM/ VIP/ CS/ Dev/ Creative, to fulfill product backlog
  • Identifying industry standards with weekly competitors’ analysis of onsite promotional material and product offerings.
  • Study and research new web strategies/best practices and adapt to Gaming

Conditions:
  • Official employment according to the labor code of the Russian Federation
  • Official monthly paid salary (the level to be discussed with a successful candidate)
  • Voluntary health insurance program
  • Corporate mobile services
  • Corporate laptop
  • Payed week of sick-leaves after a year of work
  • Growth and skill development within our company
  • Office in the Moscow city center
  • Friendly team and warm environment

Crucial Skills:
  • English — C1
  • Analytical skills
  • MS PowerPoint
  • Data Analysis
  • Business English
  • Learning & Development
  • Problem solving
  • Fluent English

Location: Moscow, RU

Financial Controller


Key requirements:
  • Proven experience in a senior finance role or relevant role- A must
  • BSc/BA in Accounting, Finance or relevant field is a must; MSc/MBA is a plus
  • Experience in the Online Fintech/Online gaming industry is a must
  • In depth knowledge of corporate financial law and risk management practices
  • Excellent knowledge of data analysis and forecasting methods
  • Proficient in the use of MS Office and financial management software (e.g. SAP)
  • Ability to strategize and solve problems
  • High English level
  • Strong leadership and organizational skills
  • Excellent communication and people skills
  • An analytical mind, comfortable with numbers
  • CPA is a strong advantage

Key responsibilities:
  • Perform risk management by analyzing the organization’s liabilities and investments
  • Decide on investment strategies by considering cash and liquidity risks
  • Control and evaluate the organization’s fundraising plans and capital structure
  • Ensure cash flow is appropriate for the organization’s operations
  • Forecast monthly, quarterly and annual results.
  • Manage vendor relationships
  • Prepare reliable current and forecasting reports
  • Ensure compliance with the law and company’s policies
  • Manage team of financial controllers

Conditions:
  • Official employment according to the labor code of the Russian Federation
  • Official monthly paid salary (the level to be discussed with a successful candidate)
  • Voluntary health insurance program
  • Corporate mobile services
  • Corporate laptop
  • Payed week of sick-leaves after a year of work
  • Growth and skill development within our company
  • Office in the Moscow city center
  • Friendly team and warm environment

Crucial Skills:
  • SAP
  • 1C: Bookkeeping
  • Account Management
  • MBA
  • Business English
  • Analytical skills
  • Accounting
  • Financial Analysis
  • Bank – Client
  • Financial Statements
  • Tax Reporting
  • Corporate Finance
  • Data Analysis

Location: Moscow, RU

Customer Support Manager


Key requirements:
  • 2+ years of experiencing in managing customer support/sales teams (Telemarketing/Telesales)
  • Experienced with process and best practices development
  • Experienced with support tools implementation
  • Experienced with building offshore teams and 24/7 support operations – an advantage
  • Strong strategic and customer focus orientation for support operation
  • Able to demonstrate the support operation through data
  • Demonstrate the ability to motivate and communicate with others at all levels
  • Excellent communication and negotiation skills
  • High Level of English

Key responsibilities:
  • Manage on-site and offshore customer support teams
  • Keep the support experience for customers at the highest standards
  • Conduct hands-on technical investigation for customer issues
  • Develop and implement customer support methodologies and best practices
  • Set customer support KPIs and pursue top service standards
  • Identify new tools and technologies to better serve the customer
  • Develop and execute plans for personal team members development
  • Help onboard, train, and develop new employees.

Conditions:
  • Official employment according to the labor code of the Russian Federation
  • Official monthly paid salary (the level to be discussed with a successful candidate)
  • Voluntary health insurance program
  • Corporate mobile services
  • Corporate laptop
  • Payed week of sick-leaves after a year of work
  • Growth and skill development within our company
  • Office in the Moscow city center
  • Friendly team and warm environment

Crucial Skills:
  • English — C1
  • Teambuilding
  • Customer Service
  • Project management
  • Leadership Skills

Location: Moscow, RU

IT Support Engineer


Key requirements:
  • Proficiency in desktop hardware with Windows, MacOS, Linux
  • Experience with internet routers, office networks, cable management
  • Ability to assist to remote users
  • Intermediate English

Key responsibilities:
  • Provide professional and efficient support to our end-users in Moscow and other locations
  • Resolve technical issues with LAN, Internet, computers, printers and other systems
  • Enforce internal IT security policies and procedures
  • Manage content on our web site
  • Manage hardware and software inventory
  • Manage requests through the issue tracking system
  • Participate in company-wide IT projects

Conditions:
  • Official employment according to the labor code of the Russian Federation
  • Official monthly paid salary (the level to be discussed with a successful candidate)
  • Voluntary health insurance program
  • Corporate mobile services
  • Corporate laptop
  • Payed week of sick-leaves after a year of work
  • Growth and skill development within our company
  • Office in the Moscow city center
  • Friendly team and warm environment

Crucial Skills:
  • English B1
  • Fluency PC
  • Hardware
  • MacOS
  • Engineering
  • Computer troubleshooting
  • Microsoft Access
  • Information Security
  • macOS
  • Linux

Location: Moscow, RU

CI/DevOps


Key requirements:
  • Proficiency in writing automation scripts for Linux;
  • Knowledge of Linux, Git, Bash, Python, Docker, GitLab CI, Nginx, MySQL;
  • Understanding of complex Web Sites architecture;
  • Skills in problem-solving;
  • Ability to operate in production environment;
  • Written English;
  • Understanding of SaltStack, Clickhouse, MongoDB, PostgreSQL, Kubernetes is a plus.

Key responsibilities:
  • Writing deployment automation for GitLab CI to Kubernetes and classic systems;
  • Writing Infrastructure as a Code with SaltStack;
  • App dockerizing;
  • Pipeline troubleshooting;
  • Fixture automation in tests;
  • Writing simple ETL scripts;
  • Monitoring of infrastructure;
  • Development team assistance.

Conditions:
  • Official employment according to the labor code of the Russian Federation
  • Official monthly paid salary (the level to be discussed with a successful candidate)
  • Voluntary health insurance program
  • Corporate mobile services
  • Corporate laptop
  • Payed week of sick-leaves after a year of work
  • Growth and skill development within our company
  • Office in the Moscow city center
  • Friendly team and warm environment

Crucial Skills:
  • English B1
  • Git
  • Linux
  • Bash
  • Docker
  • Python
  • GitLab
  • MySQL
  • Nginx

Location: Moscow, RU

IT Project Manager


Key requirements:
  • 2+ years of experience in IT project management and coordination of project teams is a must.
  • Experience with project management software;
  • Experience in scrum and transform of teams to use scrum;
  • Ability of multi-tasking and work on several projects simultaneously;
  • Ability to prioritize and to control the deadlines;
  • Understanding of full-cycle product management (from technical task in backlog to support);
  • Advanced level of spoken and written English;
  • Understanding of the programming languages (Back-end, Front-End) is a plus;
  • Experience in building workflows from scratch is a plus.

Key responsibilities:
  • To support the work of the developers team: monitor the workload, distribute tasks, organize planning sessions, check performance and quality;
  • To support and develop all processes needed for the functioning of growing development teams;
  • Work closely with management to understand the business requirements for the project, develop effective working relationships and ongoing management processes for the project;
  • Define project requirements and deliverables, resource requirements, and plan, manage their execution, monitoring and adjustments;
  • Estimate and plan projects from start to finish together with a team;

Conditions:
  • Official employment according to the labor code of the Russian Federation
  • Official monthly paid salary (the level to be discussed with a successful candidate)
  • Voluntary health insurance program
  • Corporate mobile services
  • Corporate laptop
  • Payed week of sick-leaves after a year of work
  • Growth and skill development within our company
  • Office in the Moscow city center
  • Friendly team and warm environment

Crucial Skills:
  • English B1
  • Project management
  • Scrum
  • Team management
  • Strategic Planning
  • OOP
  • Teambuilding
  • Development
  • BackEnd
  • FrontEnd
  • Game Programming
  • PMBOK
  • Atlassian Jira

Location: Moscow, RU

QA Auto Senior


Key requirements:
  • Experienced user of Selenide(Selenium)
  • Strong knowledge in OOP
  • Maven, TestNG, Page Objective pattern, Allure;
  • Knowledge of SQL;
  • Understanding of CI\CD process, practical experience with GitLab CI;
  • Practical skills with the Git, confident with merge, rebase, branching and pull request flow;
  • Understanding of XML/JSON data format;
  • Experience with API automation (REST-Assured) is a plus;
  • Experienced user of Hibernate ORM is a plus;
  • Hands-on experience of the product based on the micro-services architecture is a plus.

Conditions:
  • Official employment according to the labor code of the Russian Federation
  • Official monthly paid salary (the level to be discussed with a successful candidate)
  • Voluntary health insurance program
  • Corporate mobile services
  • Corporate laptop
  • Payed week of sick-leaves after a year of work
  • Growth and skill development within our company
  • Office in the Moscow city center
  • Friendly team and warm environment

Crucial Skills:
  • English B1
  • XML
  • JSON API
  • Gitlab
  • Teambuilding
  • Quality Control
  • OOP
  • MS SQL
  • Apache Maven
  • TestNG
  • CI
  • Continuous Integration
  • Soft skills
  • Hibernate ORM
  • ORM
  • Development

Location: Moscow, RU

Senior QA Lead


Key responsibilities:
  • Contribution to requirements analysis, improvement, and risks defining; Test design and test cases preparation;
  • Cross-browser testing;
  • Manual test execution, bugs reporting, tracking, and root cause analysis.
  • Results reporting and contribution to team’s process improvements.
  • Perform functional/usability testing.
  • Contribution to test approach according to project specifics
  • Be able to perform test control activities.
  • Bug Tracking sys: JIRA, Confluence
  • Platforms: Windows, Mac OS, Android, iOS
  • Version Management: GIT
  • Methodologies: Scrum, Kanban
  • Knowledge and experience in Test Design, Test Case creation, Test Matrix;
  • API testing: Postman
  • Automation testing: Selenium Web Driver, Cucumber is a plus
  • Load testing: JMeter or similar is a plus

Key requirements:
  • At least 3-year work experience in test design and test case preparation
  • Understandning of bug tracking systems

Conditions:
  • Official employment according to the labor code of the Russian Federation
  • Official monthly paid salary (the level to be discussed with a successful candidate)
  • Voluntary health insurance program
  • Corporate mobile services
  • Corporate laptop
  • Payed week of sick-leaves after a year of work
  • Growth and skill development within our company
  • Office in the Moscow city center
  • Friendly team and warm environment

Crucial Skills:
  • English B1
  • Functional testing
  • QA
  • Jira
  • macOS
  • Test case
  • User Acceptance Testing
  • API
  • Kanban
  • Selenium IDE
  • Web
  • Atlassian Confluence
  • Atlassian Jira
  • Scrum
  • Android
  • Bug Reporting
  • Bug Tracking Systems
  • iOS

Location: Moscow, RU

PHP Developer


Key requirements:
  • Excellent theoretical and practical knowledge of PHP 7+, MySQL 5.6+ at least 1 year;
  • Symfony framework would be a plus.

Key responsibilities:
  • Write quality, maintainable code;
  • Implementation of new functionality and support existing code.

Conditions:
  • Official employment according to the labor code of the Russian Federation
  • Official monthly paid salary (the level to be discussed with a successful candidate)
  • Voluntary health insurance program
  • Corporate mobile services
  • Corporate laptop
  • Payed week of sick-leaves after a year of work
  • Growth and skill development within our company
  • Office in the Moscow city center
  • Friendly team and warm environment

Crucial Skills:
  • English B1 MySQL
  • PHP
  • Development
  • Information Technology
  • Symfony
  • SOLID
  • PostgreSQL
  • Docker
  • Redis
  • SQL
  • Git
  • Backend
  • RabbitMQ
  • PHP8
  • PHP7
  • Yii
  • Nginx
  • Clickhouse

Location: Moscow, RU

IT HR Specialist


Key requirements:
  • 1+ years of relevant experience;
  • Knowledge of internet search engines, job boards, LinkedIn, etc.;
  • Interest in new Sourcing and Recruiting trends and social media;
  • Highly result-oriented;
  • Very good communication and presentation skills, strong interpersonal skills;
  • Ability to work both independently and as part of a team;
  • Ability to manage working time efficiently, prioritize multiple tasks, and keep high-quality database records;
  • Willingness to learn and continuously improve;
  • Good spoken and written English.

Key responsibilities:
  • Search for a wide range of IT professionals (engineers, testers, developers, managers and architects);
  • Search using several channels (LinkedIn, GitHub, Stack Overflow, job boards, social media, internal database, etc.);
  • Pre-screen and present appropriate candidates;
  • Working closely with other members of the recruitment team;
  • Seeking for new ways/sources to recruit candidates.

Conditions:
  • Official employment according to the labor code of the Russian Federation
  • Official monthly paid salary (the level to be discussed with a successful candidate)
  • Voluntary health insurance program
  • Corporate mobile services
  • Corporate laptop
  • Payed week of sick-leaves after a year of work
  • Growth and skill development within our company
  • Office in the Moscow city center
  • Friendly team and warm environment

Crucial Skills:
  • English B1

Location: Moscow, RU

Senior PHP Developer


Key requirements:
  • 3+ years of commercial development;
  • PHP 7+, SOLID, OOP;
  • Databases (Postgres, MySQL 5.6+) – all types of joins, basic knowledge of groupings, transactions, understanding of indexes (balanced tree);
  • Docker containers;
  • Symfony framework
  • Experience in microservice architecture projects is highly appreciated;

Key responsibilities:
  • Research and evaluate technical options to implement business requirements;
  • Analyze and estimate implementation efforts;
  • Write quality, maintainable code;
  • Implementation of new functionality and support existing code.

Conditions:
  • Official employment according to the labor code of the Russian Federation
  • Official monthly paid salary (the level to be discussed with a successful candidate)
  • Voluntary health insurance program
  • Corporate mobile services
  • Corporate laptop
  • Payed week of sick-leaves after a year of work
  • Growth and skill development within our company
  • Office in the Moscow city center
  • Friendly team and warm environment

Crucial Skills:
  • English B1
  • MySQL
  • PHP
  • OOP
  • Business English
  • SOLID
  • PostgreSQL
  • Docker
  • Symfony
  • Git
  • Redis
  • SQL
  • Backend
  • Composer
  • RabbitMQ
  • PHP8
  • PHP7
  • Yii
  • Nginx
  • Clickhouse

Location: Moscow, RU

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